Head of Implementation and Claims
Telephone:+44 (0)20 3096 4196
Gordon has extensive experience working on MGA incubator platforms through roles he has held as Head of Operations and Head of Claims.
Gordon joined Vibe in 2016 to work on the start-up of VibeMM. His primary responsibilities include working with prospective MGA cells on their strategy and business plans. Gordon then provides support to each MGA cell as they are on-boarded and seek regulatory permissions, enabling them to conduct business through VibeMM. He also provides claims management oversight to each MGA cell from its inception.
With over 25 years’ experience in general insurance, Gordon’s career highlights include the development of the flood proposition in BIBA’s commercial insurance scheme for businesses. He was also part of the successful bid team at Capita for the management of Flood Re and managed the handover to the operational team. In a previous role with operational responsibility for credit control and operational excellence for a multi-national insurer, he achieved a reduction of £27m worth debt in 6 months. He also previously headed up a Coverholder Management team that managed over 1,200 coverholders on behalf of two Lloyd’s Managing Agents.
Gordon was previously a member of the MGAA Claims Forum.